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The process

Less chaos. More sequence.

A good clinic redesign should not feel like an open-ended design project. It should move through clear decisions, approved content, clean build work, and launch steps that reduce surprises.

How it moves
01

Site audit and patient journey map

I review the current site, primary services, booking paths, patient resources, and areas where visitors may be confused, under-informed, or under-motivated.

02

Direction and page architecture

We define the pages, service categories, navigation, key calls to action, and content hierarchy before design turns into a maze.

03

Concept and content refinement

The visual direction becomes tangible. Placeholder copy is replaced with clinic-approved language, images, provider details, service specifics, and operational links.

04

Build, test, and launch

The site is cleaned up for mobile, speed, basic SEO, link testing, forms, booking, payment, portal access, redirects, and domain connection.

05

Care, updates, and improvement

After launch, the site can be maintained through a simple support plan so the clinic is not left with another stale digital asset.

What I need

A current site, a real conversation, and permission to simplify.

The best builds happen when the clinic is willing to clarify what matters most, what services are priorities, and what language patients actually need to hear.

1
Current websiteSo the old structure can be audited before anything gets moved.
2
Must-keep linksBooking, patient portal, payments, forms, financing, and social links.
3
Approved assetsPhotos, provider bios, services, policies, and any required language.